Troubleshooting

The packaged game creates extensive LOG files in the Saved folder. Analyze these for whats happening.

Common Problems and Solutions

Problem: "Failed to mount PAK file"

Possible causes:

  • PAK file path is wrong

  • PAK file is corrupted

Solution:

  1. Check the file path is correct

  2. Verify the PAK file exists

  3. Try creating the PAK file again


Problem: "Assets not swapping"

Possible causes:

  • Mapping file doesn't match

  • Proxy assets not in level

Solution:

  1. Regenerate the mapping file

  2. Verify proxies are placed in the level

  3. Check the console for error messages


Problem: "I cant see anything"

Possible causes:

  • Post process Exposure

  • Missing Light Setup

Solution:

  1. Check Unlit

  2. Adjust Exposure and Light


Problem: "Collision not working"

Possible causes:

  • Original mesh had no collision

  • Collision type is wrong

Solution:

  1. Check original mesh has collision

  2. Try using "Original" collision type

  3. Regenerate proxies


Problem: "Git shows FinalAssets folder"

Cause:

  • .gitignore not configured correctly

Solution:

  1. Check .gitignore includes Content/FinalAssets/

  2. If already tracked, remove from Git:


Getting Help

If you have problems:

  1. Check the log files: Saved/Logs/*.log

  2. Take screenshots of any error messages

  3. Contact support with your log files and screenshots

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